Service USA’s Help Desk Product - Beyond Warranty

Our state-of-the-art Call Center is at the heart of our Beyond Warranty Help Desk Program. The Beyond Warranty Call Center, a 24-hour toll-free telephone support center staffed by highly trained product specialist.

Aided by sophisticated call management systems, escalation procedures and multi-tiered product support organizations, most calls are resolved without resulting in costly on-site repair visits, reducing costly downtime.

The Beyond Warranty Plan Support provides telephone support to customers. Our telephone support specialists work hard to provide you with worry free results, ensuring that your problems will be solved quickly.

You will receive complete management and resolution of all help desk calls and if Service USA call center staff cannot solve your problem over the phone, WHICH WE GUARANTEE, we will refund your plan or offer a repair utilizing a qualified service technician at our cost. Under our Beyond Warranty program, we own the problem until it's resolved, managing response times, and escalation and call closure. Beyond Warranty Help Desk ensures that the problem is resolved quickly, efficiently, and courteously. Additionally the benefits of Service USA Help Desk Plan Beyond Warranty are fully insured.

The Service Includes:

• Annual Reporting of Service
• OEM Warranty Support
• Technical Product Support
• Dispatch Service When Needed

Beyond Warranty Help Desk Plans Available for:

If you wish to sign-up to offer your customers a Help Desk Plus program contact us